Starbucks - Shift Supervisor & Barista

February 2021 - April 2023

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Responsibilities & Duties

• I assisted the store manager in executing store operations during scheduled shifts.

• I deployed partners and delegated tasks so that partners could create and maintain the Starbucks Experience
  for our customers.

• I anticipated customer and store needs by constantly evaluating the environment
  and customers for cues.

• I communicated information to the manager so that the
  the team could respond as necessary to create the Third Place environment during
  each shift.

• Assisted with new partner training by positively reinforcing successful
  performance and giving respectful and encouraging coaching as needed.

• Provided feedback to store manager on partner performance during shift.

• Contributed to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

House of Hart - Apparel Retail Specialist

June 2022 - August 2022

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Responsibilities & Duties

• identify the process and procedures for company purchases

• increase skills in buying and merchandising

• identify visual merchandising practices

River + Roots - Retail & Projects Coordinator

June 2021 - August 2021

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Responsibilities & Duties

• identify business strategies for buying/selling

• identify the flow of merchandise from the buying stage through store stocking and merchandising

• document the flow of merchandise and the variations of this flow for different products

• identify practices for advertising products and/or the store

The Gap Factory - Retail & Brand Associate

July 2019 - September 2019

June 2020 - June 2021

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Responsibilities & Duties

• Performing inventory audits to ensure that merchandise is accurately priced and accounted for

• Assisting customers with any questions they may have about products or services offered by the company

• Maintaining store security by monitoring customer activity and responding to any security breaches or thefts

• Providing product information to customers, answering questions about products, and offering suggestions for products that might interest them

• Scheduling and coordinating deliveries of products to the store when necessary

• Performing clerical tasks such as counting inventory, unpacking boxes, and storing merchandise in the back room

• Selling products to customers by explaining product features, demonstrating their use, and helping customers make selections

• Participating in special events such as product demonstrations, workshops, and contests to promote specific products or brands

• Assisting with inventory management by tagging or scanning items as they are received from vendors or suppliers